Shipping Policy
1. Processing Time
Orders are processed within 1–3 business days (excluding weekends/holidays). You will receive a confirmation email once shipped.
2. Shipping Methods & Delivery Estimates
Delivery times vary by location:
- Domestic: 3–7 business days
- International: 10–20 business days
We are not responsible for delays caused by carriers, customs, or natural events.
3. Shipping Costs
Calculated at checkout based on weight, dimensions, and destination. Free shipping may be offered for orders above a certain threshold (displayed on site).
4. Customs & Duties
For international orders, you are responsible for any customs, duties, or taxes imposed by your country.
5. Lost or Damaged Packages
- If your package is damaged upon arrival, please contact us within 7 days with photos.
- For lost packages, we will work with the carrier to locate the shipment. If confirmed lost, a replacement or refund will be issued.
6. Incorrect Shipping Address
Please double-check your address. We are not liable for deliveries to an incorrectly provided address.